Shipping Policy – Blktopx (Australia)

Last Updated: June 2026

At Blktopx, we are committed to delivering your orders quickly and securely across Australia. Please review our shipping policy below before placing an order.

Order Processing

• Orders are processed within 1–2 business days (Monday to Friday).
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been dispatched, you will receive a shipping confirmation email along with your tracking details.

Shipping Rates & Delivery Times

Delivery times are estimates and may vary depending on your location and courier availability.

Order Tracking

All Australian orders include tracking. Once your order has been shipped, you will receive a tracking number via email so you can track your parcel's progress.

Delivery Delays

Although we aim to deliver orders within the estimated timeframes, delays may occasionally occur due to circumstances beyond our control, including:

• Public holidays
• Severe weather conditions
• Remote area deliveries
• Courier service disruptions

If your order has not arrived within 10 business days after dispatch, please contact our customer support team for assistance.

Incorrect Shipping Information

Please ensure that your shipping details are accurate when placing your order. Blktopx cannot be held responsible for parcels delivered to incorrectly provided addresses.

Lost or Missing Parcels

If a parcel is confirmed lost by the courier, Blktopx will provide either:

• A replacement order, or
• A full refund.

Courier investigations may take several business days to complete.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

• Your order number
• Clear photographs of the damaged item(s)
• Photographs of the packaging

We will work promptly to resolve the issue.

Contact Us

For any questions regarding shipping or your order, please contact us through the Contact Us page on the Blktopx website.

Thank you for shopping with Blktopx. We truly appreciate your trust and support.